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VAT Relief Information

Current VAT guidelines in the UK mean that certain customers can buy a wide range of products from our website without paying VAT, therefore ‘saving’ 20%.

Customers who have a chronic or disabling condition who buy equipment marked as eligible for VAT Relief may, by completing the relevant step during checkout, claim VAT Relief and not pay VAT.

 

You are exempt from paying VAT on eligible products if:

- Individuals

If you are chronically sick or disabled and the products are for your personal use. You do not need a Doctor’s letter or other such documentation.

Full details can be found at:

HM Customs and Excise, Notice 701/7, VAT reliefs for disabled people.

 

- Charities

Where the goods are made available by the charity to a disabled person for their personal or domestic use.

Full details can be found at:

HM Customs and Excise, Notice 701/7, Supplies to charities.

 

- Buying for someone else

If you are buying this product (as a private individual) for or on behalf of someone who is chronically sick or disabled and the product(s) is for their personal use.

 

Non-eligible customers

If you are not eligible for VAT relief, we are obliged to charge you the full 20% VAT on the whole of your order. Please note that we are obliged to charge VAT to all businesses, including care homes.

 

Further help

Whilst we understand that the VAT guidance around daily living aids can be quite confusing, the Healthcare.co.uk Customer Service team aren't tax advisors.

However, if you require further assistance or information surrounding VAT relief for disabled people, please call us on 0800 0248 520 and we will do whatever we can to help.

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